Rajawali55 Terms & Conditions – Malaysia Casino Platform Usage Policy

To register and use the Rajawali55 platform, you must meet the following requirements at all times:

• You must be at least 18 years old or older as of the date of registration
• You must be a private individual and not a company, organisation, or business entity
• You must register using truthful, accurate, and up-to-date information – including your full name, an active Malaysian phone number, and any other details requested
• You are not permitted to register more than one account under your own name or under any other individual's name
• You are not currently banned or excluded from the Rajawali55 platform for any prior reason

Upon registration, Rajawali55 will send an OTP (one-time verification code) to the Malaysian phone number you registered. This is a mandatory security step to verify your identity. Further identity verification may be required when you make large withdrawals or if there is any activity that warrants additional review.

Rajawali55 reserves the right to reject registration applications, suspend, or close any account found to be using false information, involved in fraud, or in breach of any terms set out in this document. Rajawali55's decision on such matters is final.

Rajawali55 accepts deposits via the following local Malaysian payment methods: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (Maybank2u, CIMB Clicks), and other methods that may be added from time to time. All transactions are processed in Malaysian Ringgit (RM) only.

Deposit Limit: The minimum deposit per transaction is RM20. There is no standard maximum deposit limit, however unusually large deposit transactions may be subject to security review. Rajawali55 reserves the right to set deposit limits at our discretion for security or operational reasons.

Withdrawal Limit: The minimum withdrawal per transaction is RM50. Withdrawal processing times are as follows:

• EWallet (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow): within 15 minutes
• Bank transfer via FPX (Maybank2u, CIMB Clicks): within 30 minutes to 2 hours
• VIP Members: priority processing across all methods

All deposited funds must come from a legitimate source and be your own personal money. Rajawali55 strictly prohibits the use of funds derived from illegal activity or money belonging to third parties. Rajawali55 reserves the right to suspend or cancel withdrawals if there is reasonable cause to suspect fraud, money laundering, or a breach of these terms.

Rajawali55 does not charge any fees for standard deposits and withdrawals. However, your payment service provider may impose their own charges – please check with your provider. Any exchange rate differences (where applicable) are the responsibility of the payment provider, not Rajawali55.

Rajawali55 offers a variety of bonuses and promotions to members, including welcome bonuses, weekly cashback, daily rebates, and seasonal promotions. All bonuses and promotions are subject to the specific terms stated in each promotional offer, and the following general terms apply to all bonus types:

• Wagering Requirement: Every bonus comes with wagering requirements that must be met before any bonus balance or winnings derived from the bonus can be withdrawn. Wagering requirements are typically expressed as a multiple of the bonus amount (for example, 20x means you must wager 20 times the bonus amount).
• Validity Period: Each bonus has a specific validity period. Bonuses that are unused or wagering requirements that remain unfulfilled within the validity period will be automatically forfeited.
• Game Restrictions: Some bonuses can only be used on specific games. Different games may also contribute at different rates toward wagering requirements.
• Betting Limits While a Bonus Is Active: While a bonus is active, a maximum bet limit may apply. Placing bets that exceed this limit during an active bonus may result in the bonus being forfeited.

Rajawali55 reserves the right to modify, suspend, or terminate any bonus or promotional programme at any time without prior notice. Rajawali55's decisions on all matters relating to bonuses and promotions are final and binding on all parties.

Rajawali55 offers a wide range of game categories, including Live Casino (baccarat, roulette, blackjack), progressive jackpot slots, Sports Betting (Malaysia Super League football, EPL, badminton, e-sports), virtual sports, and more. The specific rules for each game are explained within the game interface itself and should be read before play begins.

Technical Malfunction: Should a technical disruption occur during an active game session — including internet disconnection, server failure, or other technical issues — Rajawali55 will make every effort to restore the session or provide a fair resolution. Rajawali55's decision on technical malfunction matters is final. Rajawali55 is not liable for disruptions caused by connectivity issues on the player's end.

RNG System: All slots and computer-based games on Rajawali55 use an independently audited Random Number Generator (RNG) system to ensure that the outcome of every round is completely random and fair. No individual or system can predict or influence game results.

Maximum Win: Rajawali55 sets a maximum win limit for certain games and promotions. These limits are displayed in each game's information section. For large progressive jackpot wins, a standard identity verification process will be carried out before the payout is processed.

Game Changes: Rajawali55 reserves the right to add, modify, or remove any game from the platform at any time. Such changes may be due to decisions by game providers, technical requirements, or compliance obligations. Notice will be provided where significant changes occur.

The security and privacy of our members is Rajawali55's highest priority. Our platform uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers. This means your personal information, payment details, and transaction history are fully encrypted and cannot be read by unauthorised parties.

Data Collection: Rajawali55 collects the information necessary to manage your account, process transactions, and meet compliance requirements. This includes your name, phone number, email address, transaction history, and technical data related to your use of the platform. All information collected is used solely for Rajawali55 operational purposes.

Data Sharing: Rajawali55 does not sell or rent members' personal data to third parties. Data may be shared with:

• Payment service providers for transaction processing
• Technology service providers who assist in operating the platform
• Relevant authorities where required by law or court order

For full details on how Rajawali55 collects, uses, and protects your data, please read Privacy Policy which forms part of this agreement.

Rajawali55 reserves the right to suspend or close any member account at any time where there is reasonable cause to do so. Reasons that may result in suspension or account closure include, but are not limited to:

• Breach of any term or condition set out in this document
• Use of false information during registration or identity verification
• Engaging in fraud, bonus abuse, or any form of dishonest activity
• Use of automated software, bots, or other unauthorised technical methods
• Registering multiple accounts
• Activity suspected to be related to money laundering or other illegal activities
• Member's own request to close their account or self-exclusion

If your account is suspended or closed due to a terms violation, Rajawali55 reserves the right to withhold or void any outstanding bonus balance, and in confirmed cases of fraud, to withhold any deposit balance associated with that activity.

If an account is closed for reasons other than a breach (for example, at your own request or for operational reasons), any remaining balance in your account that is not subject to any restriction will be returned to you via your original payment method within a reasonable timeframe.

Account Closure Upon Member Request: You may request account closure at any time by contacting the Rajawali55 support team. For self-exclusion related to responsible gaming, a dedicated process is available – see Section 7 for more details.

Rajawali55 takes its commitment to responsible gaming very seriously. We believe that online casino gaming should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. To that end, we have put in place a range of tools and resources to help members play within healthy limits.

Self-Management Tools Available at Rajawali55:

• Deposit Limit: Set daily, weekly, or monthly deposit limits that cannot be exceeded
• Loss Limit: Set the maximum amount you are willing to lose within a given period
• Bet Limit: Set a maximum bet limit per session
• Cool-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days
• Self-Exclusion: Exclude yourself from the platform for 6 months, 1 year, or permanently

All of the above tools are accessible through your account settings or by contacting the Rajawali55 support team. Self-exclusion requests will be processed promptly and cannot be reversed for the duration of the specified period.

Rajawali55 also trains our support team to identify behavioural patterns that may indicate problem gambling and will proactively reach out when necessary. However, early detection depends on the information you provide and the behaviour we are able to observe — so we encourage you to be open with us if you need help.

Right to Amend Terms: Rajawali55 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Members will be notified of significant changes via an in-platform notice or by email to their registered address. Your continued use of the Rajawali55 platform after any amendments have been made constitutes your acceptance of the updated terms.

Limitation of Liability: Rajawali55 is not liable for any indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to financial losses from gaming, service disruptions, or technical errors beyond our reasonable control.

Governing Law: These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from the use of the Rajawali55 platform will first be addressed through amicable negotiation. Should negotiation fail, the dispute resolution mechanism established by the platform will apply.

Severability: If any provision of these Terms & Conditions is found to be invalid or unenforceable, that provision shall be severed from this document and all remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms & Conditions, together with Privacy Policy and Responsible Gaming Policy Rajawali55 constitutes the entire agreement between you and Rajawali55 regarding use of the platform. It supersedes all prior agreements or understandings, whether written or oral.

Contact Us: If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the Rajawali55 platform, please contact our support team by email at support@rajawali55.site or via live chat on the platform. We are committed to providing prompt responses and fair resolutions for every enquiry.